Privacy Policy and Overview
Your personal information is protected and handled responsibly
Introduction to This Privacy Policy
Your privacy and the safety of your personal details are essential to us. This policy explains how we collect, use, and safeguard the information you provide to us when you access our site or services.
We commit to strict compliance with the Australian Privacy Principles and data processing rules for your region. Please read this policy to understand how your data is handled.
Information We Collect
We may collect personal and usage information, such as names, contact details, or location, to facilitate your requests and enhance our service.
Data Provided Directly by Users
- • Contacting us by form, phone, or email
- • Filling out a property analysis request
- • Requesting a market report or insight
- • Participating in feedback or client surveys
- • Subscribing to future news or updates
Information Collected Automatically
- • Visiting our website and viewing content
- • Interacting with site features and forms
- • Using cookies or related tools
- • Viewing analysis reports securely
- • Engaging with email confirmations or notifications
How We Use Your Data
Collected information allows us to provide analysis, facilitate communication, ensure site security, and comply with requirements. Your data is never sold to third parties.
- • Preparing property or market analysis
- • Responding to queries and requests
- • Maintaining your client records
- • Improving our services or website
- • Notifying you of updates or changes
- • Fulfilling administrative requirements
- • Enhancing security for all users
Your Rights: You may request access, correction, or deletion of your data at any time. We take all reasonable steps to safeguard your privacy according to Australian law.
When Information May Be Shared
We only share personal details where required by law, to process your request, or with authorised partners who help deliver our services securely.
Trusted Service Providers
Partners assisting with IT, communication, or report delivery may receive limited access under confidentiality obligations.
Legal Requirements
We may disclose data as necessary to comply with Australian law or court orders.
Anonymous and Aggregated Data
Non-identifiable statistics may be collected to improve site performance and services for all visitors.
Your Data Rights and Choices
You can access, correct, or request deletion of your information. Contact us to discuss your preferences or remove details from marketing communication.
- • Request access to review what personal data we collect
- • Ask for corrections to incomplete or outdated details
- • Request to have your personal data deleted
- • Request to receive your data in a portable format
- • Object to certain uses of your personal information
- • Ask us to restrict processing in certain cases
For privacy questions, requests, or complaints, please contact us using the information below. We will review and respond to your request promptly.
How Your Data Is Protected
Data is protected by technical measures and regular monitoring. All transmissions use secure protocols to prevent unauthorised access or misuse.
Technical Protection Methods
- • Encryption of records in transit and storage
- • Routine security audits and access controls
- • Malware scanning and vulnerability checks
- • Secure data backup and recovery procedures
Organisational Protection Methods
- • Staff privacy training and access limitation
- • Confidentiality clauses for partners and suppliers
- • Internal privacy audits and reviews
- • Incident response planning and reporting
Data Retention and Storage
Data is retained only as long as required for the original purpose or compliance. Retention periods vary depending on the analysis type and legal obligations.
- • Client account and identification details
- • Service usage and interaction data
- • Email records and communications history
- • Invoice or billing records if applicable
- • Marketing preferences and campaign history
You may request deletion of your data at any time, subject to legal requirements.
International Data Sharing
In rare cases, data may be processed overseas by partners. We ensure equivalent privacy protections and legal compliance.
- • Limited to essential service functions only
- • Partner due diligence and agreements
- • Compliance with relevant Australian law
- • Transfers only when necessary for your request
Cookies and Tracking Technology
We use cookies for essential site operation, analytics, and preference management only. See our Cookie Policy for details or to manage your settings.
Types of Cookies Used
- • Enable core site features and user authentication
- • Anonymous analytics for site improvements
- • Remember user preferences and custom settings
- • Enhance site features for your comfort
You may disable cookies in your browser, but some site features may be affected.
Privacy Policy Updates
We may update this policy to reflect changes to our practices, laws, or user feedback. Important changes will be communicated clearly on the site.
- • Prominent notice on this website
- • Email to registered users, if relevant
- • Updates to the privacy policy section
- • Date of last revision shown at page top
Your continued use signals acceptance of updated privacy terms.
Contact for Privacy Matters
Send privacy enquiries, data requests or complaints to the contacts below.
feronasyliq
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61256934790
Email: content@feronasyliq.com
This policy was last updated on November 11, 2025.
This policy takes effect from November 11, 2025.